WooCommerce Payments throws an error message

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  deanbcf31ade434 · Member · Dec 8, 2021 at 6:30 pm

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  Hi, we’re trying to setup WooCommerce Payments for credit/debit cards, but it doesn’t allow us.

  When we click the Finish Setup button, we get an error that says ‘There was a problem redirecting you to the account connection page. Please try again.’ It happens over and over.

  Any ideas what we’re doing wrong?

  Thanks,
  Dean…

  WP.com: Unknown
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  Correct account: Unknown

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  staff-blorbo · Staff · Dec 8, 2021 at 8:21 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

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  americangrowers · Member · Dec 8, 2021 at 9:22 pm

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  Understood. Thanks for clarifying.

  Dean…