Woocommerce PayPal transactions shows as Cancelled but money deducted from Paypal
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Hi,
We have 3 Wocommerce PayPal transactions in Ozmedica website that says cancelled, but actually PayPal transaction processed successfully and money deducted from customer as well. Please advise.
Thank you
RalaniWP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
I see the purchase you are referring to. I would reach out to the WooCOmmerce team in regards to the payments. They should be able to assist you:
Thanks!
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Hi,
Thank you for replying, when I click on this link https://woocommerce.com/contact-us/ its forwarding me to Woocommerce forum. May I know if there’s a any email or phone to contact Woocommerce ?
Thank you
Ralani -
Hi Ralani,
You can open a ticket with WooCommerce support at https://woocommerce.com/my-account/create-a-ticket/
Please note that you have to be logged in to your WooCommerce.com account to be able to create a ticket.
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