WooCommerce store no longer accepting payments

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  leavenotracerefillery · Member · May 27, 2021 at 5:02 pm

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  Something has changed in our WooCommerce store. It used to allow payments via a Stripe link but keeps giving our customers failure responses now. I’m not sure if an upgrade happened or something else but I’m hoping it’s an easy fix to get it working again. I have also tried to have Square payments (it is set up under payments) but nothing seems to be working. Please help!

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  staff-blorbo · Staff · May 27, 2021 at 6:35 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/