woocommerce stripe payment gatement

  • Unknown's avatar
    1ewdesign · Member ·

    I am creating an order in live mode with live keys but stripe says that woocommerce is sending them a test key which makes no sense to me. This is the error I am getting from stripe:

    No such customer: cus_GCkcymWzR9K6uF; a similar object exists in test mode, but a live mode key was used to make this request.

    I have been unable to get any resolution from stripe. Thay say it is a woocommerce problem. Is there any way the stripe payment gateway can log what keys they send to stripe. Have you seen this problem before. And if so, what is the resolution ?

    Thanks,

    Dan Lancour, (email visible only to moderators and staff)

  • staff-zinnia · Staff ·

    Hi Dan –

    Hope you’re well. Thanks for writing to us. The best place to get help with WooCommerce is from that team directly. If you’ve added a purchase you’ll be able to email us via:

    https://woocommerce.com/my-account/create-a-ticket/

    Otherwise, the community forums are a great starting place:

    WooCommerce

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