Woocommerce troubles: SAME product keeps getting added to cart over and over again.

  • Unknown's avatar

    Hello, I only sell two products in my WooCommerce/Wordpress store: 1. English eBook 2. Spanish eBook. I have been testing out my store for the Spanish eBook and ran into a problem. When I click ‘Add to Cart’ for the Spanish eBook, my website only adds the English eBook to the cart, even though I am choosing the Spanish eBook. I don’t know if the problem is a plug-in or what. Here is a list of the only plug-ins I have:

    Plugin Description Automatic Updates
    Select Akismet Anti-Spam
    Akismet Anti-Spam
    Activate | Delete
    Used by millions, Akismet is quite possibly the best way in the world to protect your blog from spam. It keeps your site protected even while you sleep. To get started: activate the Akismet plugin and then go to your Akismet Settings page to set up your API key.

    Version 4.2.1 | By Automattic | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select Bluehost
    Bluehost
    Deactivate
    This plugin integrates your WordPress site with the Bluehost control panel, including performance, security, and update features.

    Version 2.8.3 | By Bluehost | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select Google Analytics for WordPress by MonsterInsights
    Google Analytics for WordPress by MonsterInsights
    Get MonsterInsights Pro | Settings | Support | Documentation | Deactivate
    The best Google Analytics plugin for WordPress. See how visitors find and use your website, so you can keep them coming back.

    Version 8.1.0 | By MonsterInsights | View details
    Auto-updates disabled
    Manage auto-updates
    Select Mailchimp for WooCommerce
    Mailchimp for WooCommerce
    Settings | Deactivate
    Connects WooCommerce to Mailchimp to sync your store data, send targeted campaigns to your customers, and sell more stuff.

    Version 2.5.3 | By Mailchimp | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select MailPoet 3 (New)
    MailPoet 3 (New)
    Deactivate
    Create and send newsletters, post notifications and welcome emails from your WordPress.

    Version 3.71.2 | By MailPoet | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select WooCommerce
    WooCommerce
    Settings | Deactivate
    An eCommerce toolkit that helps you sell anything. Beautifully.

    Version 5.7.1 | By Automattic | View details | Docs | API docs | Community support
    Auto-updates enabled on the Bluehost > Settings page.
    Select WooCommerce Payments
    WooCommerce Payments
    Settings | Deactivate
    Accept payments via credit card. Manage transactions within WordPress.

    Version 3.1.0 | By Automattic | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select WooCommerce PayPal Payments
    WooCommerce PayPal Payments
    Settings | Deactivate
    PayPal’s latest complete payments processing solution. Accept PayPal, Pay Later, credit/debit cards, alternative digital wallets local payment types and bank accounts. Turn on only PayPal options or process a full suite of payment methods. Enable global transaction with extensive currency and country coverage.

    Version 1.6.0 | By WooCommerce | View details
    Auto-updates enabled on the Bluehost > Settings page.
    Select WooCommerce Shipping & Tax
    WooCommerce Shipping & Tax
    Deactivate
    Hosted services for WooCommerce: automated tax calculation, shipping label printing, and smoother payment setup.

    Version 1.25.18 | By WooCommerce | View details
    Auto-updates enabled on the Bluehost > Settings page.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Sorry to hear that you’re having issues. Could you please post on the WooCommerce support forum at this link? https://wordpress.org/support/plugin/woocommerce/

    We primarily help with free WordPress.com sites on this forum. Since you’re using WordPress.org and your question is specific to WooCommerce, you’d want to post on the WooCommerce support forum to get help directly from the WooCommerce support team.

    Thanks!

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