Word press admin log in 403 error

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  jellonails · Member · Mar 15, 2021 at 5:27 pm

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  Why is it blocking me from my usual log in to edit my website? And my website will not load at all. Help pls

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  staff-mckluskey · Staff · Mar 16, 2021 at 10:16 am

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  Hi there!

  Are you talking about jellonails.co.uk? If so, I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.