Word Press Admin Site

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  dekadannails · Member · Jan 13, 2022 at 5:59 pm

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  To whom it may concern,

  I’m having trouble accessing my Word Press Administrative Site. I continue to receive an error message stating that I should reset my cookies, however, I’ve already done that and I’m still unable to access my site.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Jan 13, 2022 at 9:33 pm

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  Hi there,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.

  Instead your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks over in the open-source forums are more familiar with these kinds of issues and are in the best position to help, thanks!