WordPress access

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  kayleyperez · Member · Oct 14, 2022 at 12:40 am

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  I am trying to log into my WordPress admin account through my domain site but I cannot gain access

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · Oct 14, 2022 at 12:54 am

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  Hi there,

  I do not see any sites under your @kayleyperez WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  kayleyperez · Member · Oct 14, 2022 at 12:57 am

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  Kairoshw.org

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  fstat · Staff · Oct 14, 2022 at 7:05 am

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  To recover access to your site, please follow this guide:

  https://wordpress.org/support/article/resetting-your-password/

  For more help, you can contact your host and post in the WordPress.org support forums (https://wordpress.org/support/forums/).

  Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

  WordPress.com vs. WordPress.org