WordPress account gone

  • Unknown's avatar
    maartencvos · Member ·

    Hi there I have godaddy as host and WordPress as web page. Everything seems to have disappeared however! Really hoping someone can help!

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @maartencvos, can you reach out directly to your host? They should be able to see what’s gone wrong with your site on their service. I’d imagine it’s something with hosting or the domain, or if it’s a WordPress issue, they can likely help you restore from backup.

    Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions!

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