WordPress admin info
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Good afternoon. My employer, MP Michael Kram, uses a WordPress site as his re-election website. Due to clerical issues we are unable to find the WordPress admin info for the site. Our office would really like some assistance in recovering the information.
The site I need help with is Reelectmichaelkram.ca. It is not hosted by WordPress.com or connected with Jetpack. This site is not linked to my WordPress.com account.
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Hi there,
Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere. It might be hosted by Register.com.
Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.
You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.
The WordPress.org forums are also a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting
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