WordPress Admin Login Access

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  styleiq7 · Member · Apr 10, 2019 at 9:30 pm

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  Hi! I have an existing website and WordPress admin account created for it years ago. Unfortunately I’ve lost my login and password and I need to update the content on my site. When I contacted WordPress I was told it would cost $100 for a contracted 3rd party to go to my site files, do whatever, in order to provide me with my login credentials. Does that sound legit??

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  fstat · Staff · Apr 11, 2019 at 9:42 am

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

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  styleiq7 · Member · Apr 11, 2019 at 7:30 pm

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  Hi! Thank you! It’s http://www.thestyleiq.com

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  styleiq7 · Member · Apr 11, 2019 at 7:31 pm

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  Hi! Thank you!! It’s http://www.thestyleiq.com

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  staff-doublebassd · Staff · Apr 11, 2019 at 9:58 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  styleiq7 · Member · Apr 12, 2019 at 5:08 pm

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  Ahhh, ok, I had no idea. Thank you! I appreciate your help.

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  supernovia · Staff · Apr 12, 2019 at 5:45 pm

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  You bet. Just noting too, your host may be able to help you with this:
  http://codex.wordpress.org/Resetting_Your_Password

  Good luck!