WordPress blog

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  planetleft · Member · Oct 12, 2020 at 1:27 am

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  My blog is vickynissen.com…..yet for some reason, the site is unavailable and I don’t know why

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  staff-ozmodiar · Staff · Oct 12, 2020 at 4:15 am

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org

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  planetleft · Member · Oct 12, 2020 at 6:14 pm

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  Thanks. I never hired another host…odd. Do you know what site is hosting it? thanks.

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  staff-blorbo · Staff · Oct 12, 2020 at 6:56 pm

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  vickynissen.com doesn’t seem to be a registered domain name.

  What is the correct URL?

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  planetleft · Member · Oct 12, 2020 at 8:54 pm

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  http://www.vickynissen.com

  I just checked with Go Daddy and confirmed it’s registered. They said the problem lies with WordPress Site

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  staff-blorbo · Staff · Oct 12, 2020 at 9:27 pm

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  Hm, digging into this, your site was not hosted with WordPress.com. It was a site using the open-source WordPress software (from WordPress.org) but hosted with SiteGround.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  But, your best option is to contact your hosting provider about this: https://www.siteground.com/company#contactus