WordPress caught an error with your theme, OceanWP

  • Unknown's avatar
    a62b7935 · Member ·

    Hi, I cannot access to my dashboard/backend. ”WordPress caught an error with your theme, OceanWP” I received the recovery link but I have the same message. There has been a critical error on this website. ”Please check your site admin email inbox for instructions.”

    I tried to connect using FTP but I cannot connect using my login and password to FTP.

    Can you do please do something to fix this issue? Please let me know. Thanks a lot

    Kind regards,

    Andrei

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    You’ll need to reach out to the theme author and see if they can help you resolve this issue.

    If the issue is related to your WordPress installation, then you can post in these forums:

    https://wordpress.org/support/forums/

    The forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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