WordPress confusing my site with another??
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Please help! I bought a new domain name a couple of weeks ago and today was the first day I actually tried to design the site and work with it. But when I logged in WordPress has an alert stating my site cannot be accessed. I clicked the button to fix it now and when it loaded the site it wasn’t even mine! I don’t know how to get my site back and get rid of the site it is claiming as mine. How do I get my site back?
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I don’t see any WordPress.com sites or purchased domains under your account here.
What is the URL of the site with the problem?
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I have 2 domains purchased, one is called brookebradforddesigns.com and the other is called bloomingbrooke.com I can’t seem to get on either one.
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Those sites are not hosted with WordPress.com. They are using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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Okay, and about the site bloomingbrook.com that isn’t mine that keeps popping up, how do I get rid of that?
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