WordPress connect not working

  • Unknown's avatar
    abhichand · Member ·

    I use wordpress connect to log in to my hosted wordpress site (hosted with GoDaddy), But wordpress connect (logging into the hosted site with my wordpress.com account) has not been working for a few days.

    Anyone else having the same problem?

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Typically a login issue like that is related to an issue with the session authentication cookie in your browser. If you clear your cache and cookies you should be able to proceed with WPCC logins without issue.

    Please also note that we are not able to support self-hosted WordPress sites, and GoDaddy is an outside provider that we are not connected to. Because of this WPCC does not work the same on self-hosted WordPress sites the same way it works here for sites hosted directly on WordPress.com.

    WPCC is added via the Jetpack plugin on your site, so if clearing your cache/cookies does not solve up the issue, you can get additional help with troubleshooting from the Jetpack experts here:
    https://wordpress.org/support/plugin/jetpack/

    Hope this helps point you in the right direction!

  • Unknown's avatar
    abhichand · Member ·

    Hi Jerry

    Thanks for the reply.

    I have tried clearing my cache and cookies. It is still not working. I will connect with the Jetpack guys.

    Cheers

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