WordPress crash

  • Unknown's avatar

    Hello

    I currently created a website on WordPress and have it published and ready to go, but when I went back into the site to preview, the site will no longer take any themes and its appearance. My homepage structure is gone and it no longer looks like the Sydney(Free) Template’s static page. I contacted athemes but they are saying its on the WP end my site is theptonomad.com.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Your site theptonomad.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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