WordPress for Google Docs Connection Problem

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  digitalcopy513 · Member · Mar 2, 2021 at 7:23 pm

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  I am having a problem connecting Google Docs to my WordPress site. I installed Jetpack and Installed WordPress for Google Docs. However, every time I try to connect I keep getting ‘Authorization is required to perform that action.’ Any help would be appreciated. Thanks!

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  supernovia · Staff · Mar 3, 2021 at 12:35 am

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  Hi! Can you check to be sure you’ve enabled the JSON-API in Jetpack? This article shows how, under the heading “Enabling Jetpack JSON-API on WordPress.org”

  WordPress.com Add-on for Google Docs Support

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  digitalcopy513 · Member · Mar 5, 2021 at 9:07 pm

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  JSON-API is active on my site. I am still getting connection trouble.

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  staff-blorbo · Staff · Mar 5, 2021 at 10:54 pm

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  Hm, ok at this point, I recommend contacting Jetpack support.

  You can contact them about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.