WordPress Forms

• 

  nicolacaitlin · Member · Jan 7, 2021 at 8:12 am

  • Copy link
  • Add topic to favorites

  I require assistance please with the notification a client receives when completing our Contact Us form.
  I live in South Africa and our emails end with .co.za, but clients get a suggestion to change it to .co.nz
  I’m concerned that this will turn clients off of submitting their form.
  Any clue as to how I stop this auto-suggestion?

• 

  fstat · Staff · Jan 7, 2021 at 2:16 pm

  • Copy link

  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

• 

  nicolacaitlin · Member · Jan 7, 2021 at 2:34 pm

  • Copy link

  Hi fstat,

  My sites address is http://www.bravemedia.web.za

  Many thanks.

• 

  staff-doublebassd · Staff · Jan 7, 2021 at 6:04 pm

  • Copy link

  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!