WordPress Importer

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  smithersmpls · Member · Jan 15, 2013 at 12:19 am

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  The WordPress Importer on my blog seems stuck. Is there a way to reset it?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 15, 2013 at 12:21 am

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  What do you mean by stuck?

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  timethief · Member · Jan 15, 2013 at 12:22 am

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  P.S. This thread is tagged for Staff attention. Please subscribe to it so you are notified when they respond.

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  smithersmpls · Member · Jan 15, 2013 at 12:22 am

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  it’s been over 24 hours with the same message:

  Import WordPress
  Processing…
  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.

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  timethief · Member · Jan 15, 2013 at 12:24 am

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  That’s what I thought. Thanks for confirming and being patient while waiting for Staff assistance.

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  smithersmpls · Member · Jan 15, 2013 at 12:24 am

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  The blog I actually need help with is smithersmplsblog.wordpress.com

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  timethief · Member · Jan 15, 2013 at 12:24 am

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  P.S. Be sure your check your email client spam/junk mail filter, okay?

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  smithersmpls · Member · Jan 15, 2013 at 12:25 am

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  No problem, I can be patient. Just wanted to be sure I did not need to do something on my end. Thanks for your help.

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  timethief · Member · Jan 15, 2013 at 12:26 am

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  You’re welcome and hang in there. :)

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  smithersmpls · Member · Jan 15, 2013 at 12:27 am

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  Nothing in spam/junk folder, thanks.

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  smithersmpls · Member · Jan 16, 2013 at 5:18 am

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  Just checking in, any progress for me?

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  kathrynwp · Staff · Jan 17, 2013 at 4:29 pm

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  Hi there – I see 3,993 posts and 9 pages on this site: smithersmplsblog.wordpress.com

  If you’re still missing content, could you please let me know in detail what’s missing and provide a link to the site from which you were importing the content?

  Thanks very much.

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  smithersmpls · Member · Jan 17, 2013 at 4:36 pm

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  I am importing content from another wordpress blog to the smithersmplsblog.wordpress.com. I have been importing content by year but have not been able to import anything because the import tool has been stuck for a number of days now with the following message:

  “Processing…
  We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

  I have content from 2008-2012 to import but have not been able to do so because of the stuck import tool. Let me know if there is someway I can solve this issue. Thanks.

  cts

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  kathrynwp · Staff · Jan 17, 2013 at 4:47 pm

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  Thanks for the info. As I mentioned before, could you please provide a link to the other site from which you’re importing so we can take a look? Thanks.

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  smithersmpls · Member · Jan 17, 2013 at 4:49 pm

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  oh sure thing, sorry I missed that. the other site is:

  http://smithersmpls.com/

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  kathrynwp · Staff · Jan 17, 2013 at 9:05 pm

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  Thanks! With such a large import you may need to do it in batches. I’ve stopped the current import so you can try another section. Just let me know if you need me to do this again.