WordPress is making my company’s website content disappear

  • Unknown's avatar
    afuentes428011064 · Member ·

    Wordpress is failing and messing up my company’s website. Basically the problem I’m experiencing is that any time I try to edit a block on Visual Composer the information that was previously there disappears and gets replaced by the ‘I am a text block/raw HTML, etc.’ sample text. This has been going on for a while already and I suspect it’s due to the last WordPress update, because only after this update these things started happening to me. How can I solve this? I need it fixed as soon as possible. It’s unacceptable to suddenly have things disappear from our website without even doing anything. Is there a phone I can call to make this process as agile as possible?

    Thanks in advance,
    Anita

  • fstat · Staff ·

    Hi there,

    Looks like you’re in the wrong forum. It appears that you’re using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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