my blog is down and I don't know why

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  dynamicshootingsystems · Member · Feb 13, 2012 at 3:51 pm

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  I sent my first request 5 days ago and you did not respond. Currently my blog is down and I don’t know why. This seemed to happen after I renewed my domain mapping. I received an e-mail from wordpress that confirmed payment for the renewal but when I pull up my dashboard it still shows the original expiration date. This is extremely frustrating as I am losing business due to the site being unabled to be accessed.

  Please fix this or at least respond to this e-mail.

  Shawn Claussen
  Blog url: http://dynamicshootingsystems.wordpress.com/

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  chrisrudzki · Member · Feb 13, 2012 at 3:57 pm

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  Hi there,

  I’m sorry for the delay in getting back to you.

  Your domain, dynamicshootingsystems.com, isn’t pointing to our name servers.

  You’ll need to go to your registrar’s website and update the name servers to:

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  Don’t hesitate to contact us again if you need anymore help. :-)

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  dynamicshootingsystems · Member · Feb 13, 2012 at 4:10 pm

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  That seemed to fix it. Thanks.

  Another question for you. I renewed the domain mapping and received a confirmation e-mail stating that it was sucessfully renewed. However on the “domains” portion of my dashboard it shows a status of Active and that it will automatically renew on March 11, 2012.

  Does this mean that my automatic renewal will go into effect on that date for one more year or has it not updated yet?

  Thanks for your time.

  Shawn

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  staff-blorbo · Staff · Feb 13, 2012 at 9:29 pm

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  We’re looking into the renewal issue now, sorry for the trouble!