WordPress not working!

• 

  curabelloproducts · Member · Sep 6, 2022 at 9:37 pm

  • Copy link
  • Add topic to favorites

  None of the plugins that I’ve tried to install will work. The plugins that were previously installed are not working. My site is barely functioning. Every time I try to install a plugin (Jetpack, Shippo, Shipstation) I get an error message. What’s going on?!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  moeodeh1985 · Member · Sep 6, 2022 at 10:22 pm

  • Copy link

  Hi,
  My customers tried to do their purchases through my website and all the payments failed.
  can someone help me please ASAP?

• 

  staff-totoro · Staff · Sep 6, 2022 at 11:46 pm

  • Copy link

  Hi @curabelloproducts

  We can’t help directly because we don’t host curabelloskincare.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Siteground) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!