WordPress Page Disappeared
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I work with the company ICAST and our website is https://www.icastusa.org/
Today I tried to log in with our usual username and password, but it kept saying incorrect password. My supervisor got an email about this that said to great access press reset. My supervisor pressed ‘reset’ in only one email that was sent to her. This allowed for us to log into WordPress, but when we clicked on ‘My Page,’ there was nothing there. As of now we are still able to log in but our page is nowhere to be found.
Please get back to me as soon as possible with options to come up with a solution.
Thank you,
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Hi there!
I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
https://wordpress.com/support/com-vs-org/If you lost your password or you tried resetting your password and failed, please read the Codex article “Resetting Your Password” to learn how to reset your password:
https://wordpress.org/support/article/resetting-your-password/If you need more help, you can reach out to your host or post to the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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