WordPress site and login screen showing white screen.

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  mindspot04 · Member · May 20, 2020 at 8:05 pm

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  My wordpress website http://www.mindspot.me was showing a database connection error.
  When i tried to turn on debugging in wp config. The website started to show white screen. and login page is also showing white screen. Kindly fix the problem.

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  staff-doublebassd · Staff · May 20, 2020 at 10:05 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!

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  mindspot04 · Member · May 21, 2020 at 4:21 am

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  I tried to login on wordpress.org but my login and password are logging in wordpress.com

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  kokkieh · Staff · May 21, 2020 at 5:44 am

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  Your WordPress.com username account, your site’s admin account, and a WordPress.org account, are three completely separate accounts, and you can’t use any one to log into either of the other two.

  If you don’t have a WordPress.org account yet, you will need to register one first at https://login.wordpress.org/register before you can post in those forums.