WordPress site dissapeared after domain expiration

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  chloetomboy · Member · Aug 20, 2022 at 12:21 am

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  Hi There,

  I had a beauty website, http://www.tomboybeauty.com, made using wordpress. However, my domain expired earlier this year, and after realising I quickly renewed it. I just signed into wordpress and my back end is no longer there. Is there a way to recover it?

  Any help would be appreciated.

  TY

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  staff-totoro · Staff · Aug 21, 2022 at 10:39 pm

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  Hi there,

  We can’t help directly because we don’t host tomboybeauty.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Crazy Domains Hosting) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. Because we do not host your site directly we are not able to help, but we do recommend contacting Crazy Domains directly as they are in the best position to help, thanks!