WordPress stopped letting me in

  • Unknown's avatar

    I haven’t changed any setting on my browser but today was the first day wordpress wouldn’t let me log in because I wasn’t allowing enough cookies. Why do they need a bunch of cookies on my computer to allow me to work on a site?
    Thanks y’all

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

  • The topic ‘WordPress stopped letting me in’ is closed to new replies.