WordPress Timeout Issue

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  marketingtuff · Member · Aug 10, 2021 at 12:56 am

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  Hi there, we are having trouble with our WordPress site showing an error –

  504 – Gateway Timeout
  This is a temporary error. Please try again later.

  We are in the middle of updating our pricing and terms & conditions on the website and our IT department can’t assist with this issue.

  Please help!

  Kind regards,

  Louise

  Site: (email visible only to moderators and staff)/.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-doublebassd · Staff · Aug 10, 2021 at 7:13 pm

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  Hi there,

  I checked your site and it is using the open-source WordPress.org software, so you’ll need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!