Worried about security from a strange sign-up

  • Unknown's avatar
    juanitajules · Member ·

    I received an email notification of a new sign-up on my site, positivelycrazy.com.
    My form only asks for a first name and email address, and I’m concerned because the email address uses my site’s domain name… ! It is NOT someone who has access to my domain’s email, and I’m worried if there’s any risk from this. Thanks!

    This is the email notification text …

    (email visible only to moderators and staff)
    10:37 (26 minutes ago)
    to me

    Name: Doyle
    Email: (email visible only to moderators and staff)
    Question: Doyle

  • Unknown's avatar
    justjennifer · Member ·

    Nameservers:

    NS1.US167.SITEGROUND.US

    NS2.US167.SITEGROUND.US

    Hello there, it looks like your site is using name servers that aren’t associated with WPcom. Have you tried contacting your web hosting provider for assistance? If they say this is a WordPress problem, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

    Just to clarify, this support forum assists users hosted on the WPcom platform. For more information on the differences: https://en.support.wordpress.com/com-vs-org/

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