would like to get my domain back

  • Unknown's avatar
    chiaracartuccia · Member ·

    Hi! It seems like my domain, chiaracartuccia.net, expired without me noticing. The credit card I used for the renovation recently expired, and I must have forgotten changing it.
    What can I do to have it back?

    Thank you!
    C.

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy –

    I’ve had a look at the domain status and can see that chiaracartuccia.net has expired and it is in the redemption phase.

    Because of that we actually need the help of our domain partner to try and recover the domain. They charge an $80 fee for that service. I’ve sent a secure payment form to you via email. Please submit that payment and then we can start the recovery process. It typically only takes 2-3 days from start to finish.

    Remember that the notifications about your domain and account are going to be sent to the address that’s on the account at https://wordpress.com/me/account/

  • staff-zinnia · Staff ·

    I have just sent that email with the payment link.

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