WP-admin login

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  anitamatin · Member · Jan 23, 2019 at 7:46 pm

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  Hello
  We have a WordPress site, on OVH’s server (www.ovh.com)
  The problem is, that we have lost the wp-admin login details. I’ve contacted the OVH support, but they responded
  ‘As you have a wordpress installation not a t OVH i don’t know how you can
  reset your password.
  Please contact the wordpress support for this.’

  Could you advise, please, how could we log in to our admin?
  It’s not allowing to resset the passwoword
  http://www.polo-market.co.uk/wp-login.php?action=lostpassword

  Many thanks,
  Anita

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Jan 23, 2019 at 8:13 pm

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  ‘As you have a wordpress installation not at OVH I don’t know how you can reset your password.
  Please contact the wordpress support for this.’

  This support forum assists with free sites hosted at WordPress.com such as https://anitamatin.wordpress.com/ The WordPress installation is the software you are using at your OVH site. You need to to register an account at:
  https://wordpress.org/support/

  WordPress.com vs. WordPress.org

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  anitamatin · Member · Jan 23, 2019 at 8:44 pm

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  Hi, thanks. I already have a WP account.
  I’ve got to manage a website, but we lost the wp-admin login details.
  And this http://www.polo-market.co.uk/wp-admin is not allowing me to reset the password
  I can only login to our OVH account.