WP App

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  suellen829home · Member · Mar 24, 2019 at 1:28 am

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  Using WP app is not recognizing my photos that I can see on WP web site using my Macbook Air

  The blog I need help with is: (visible only to logged in users)

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  suellen829home · Member · Mar 24, 2019 at 3:07 pm

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  The blog I’m having trouble with is not as posted above, but this one: https://wordpress.com/view/2019roadtrip.home.blog
  Thank you
  Sue

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  kokkieh · Staff · Mar 25, 2019 at 9:26 am

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  Hi there,

  Are you speaking of the desktop app (Windows or Mac?) or the mobile app (iOS or Android?) What is the app version number, please?

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  suellen829home · Member · Mar 25, 2019 at 12:35 pm

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  12.1.4 is iphone X. WP app was just downloaded-a few days ago. Cannot find the version.
  Macbook Air OS -not the app, but google chrome.
  I reposted the photos thru the iphone app & they were accepted this time, so you cannot see the error, “unsupported” anylonger.
  Thanks
  Sue

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  fstat · Staff · Mar 25, 2019 at 2:19 pm

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  Hi Sue,

  Please let us know if this happens again and we’ll be happy to help you.

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  suellen829home · Member · Mar 29, 2019 at 1:17 am

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  Yes! I’m not able to load iphone x live photos or hdr to the WP App.

  Instead I load them on Macbook Air from Google photos. I think this might have been the problem perviously, as I haven’t had issues before using google chrome and not the app. The app also doesn’t allow gallery uploads
  Thanks
  Sue