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Forums / WP website malfunction

WP website malfunction

  • Unknown's avatar
    kstl29000 · Member · Jan 26, 2024 at 5:42 am
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    Hi All,
    Hope you’re doing well.
    I’m contacting you since I’m stuck since few days with an issue I can’t sort out.
    Context:
    1) I Have a domain hosted on OVH.
    2) I made my site on WP (nano-gs.net)
    3) I have received an email asking we to connect the DSN with WP server 1,2 and 3 on OVH interface which I’ve done.
    Issue:
    a) 2 days later I am no more able to access my WP page to check my website and even the website is showing Error 404 whenever I’m trying to log on the access link.
    b) although the servers seems have been processed my website ul still redirect to the url mentioning wordpress.
    c) since then nothing and I do not have any solution.

    If anyone can assist that would be great.

    Thanks in advance

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Jan 26, 2024 at 11:20 am
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    Your site works fine for me. nano-gs.net brings me to your site on the wordpress.com platform. You could start by clearing your dns cache, https://wordpress.com/support/how-to-clear-the-dns-cache/

    To have nano-gs.net to be your primary domain you need a paid plan together with a domain connection – https://wordpress.com/support/domains/connect-existing-domain/

  • Unknown's avatar
    kstl29000 · Member · Jan 26, 2024 at 11:47 am
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    Thanks Staartmees for our quick feedbaks.

    Could you let me know how many pages do you see? Can you see all the 9 pages I’ve made although I cannot access it anymore…

    I’ve gone through the process you kindly shared but still I’m seeing the same page issue:

    Thanks in advance for your reply.

    regards

  • Unknown's avatar
    kstl29000 · Member · Jan 26, 2024 at 11:49 am
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    Also, here is what I see when geting into WP dashboard > Upgrade > Domain

  • Unknown's avatar
    kstl29000 · Member · Jan 26, 2024 at 11:50 am
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    and this

  • The topic ‘WP website malfunction’ is closed to new replies.

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About this topic

  • In: Support
  • 2 participants
  • 4 replies
  • Last activity 2 years
  • Latest reply from kstl29000

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