WRONG EMAIL ADDRESS ON PURCHACE
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Dears, I misspelled my email address while purchasing a license. I cannot access Support because the purchase is not recognized due to the error in the email while purchasing. Could you please help to solve this? I have proof of payments.
Regards,Site: http://www.regenfix.eu.
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
We have absolutely no history of sites, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
What, specifically, did you purchase?
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Hi! I purchased the license for WP Bakery.
The misspelled email is and the correct one is . The order number is, and the purchase was done in my name, Domenica Farci.To be able to reach out to the Help Center Support, I purchased a second WP Bakery license with my private address (this account, from which I am writing). Then, I opened a Support ticket (3 h ago, ticket ID #109462) to ask if a correction for the misspelled email from the first order, was possible, and then to also get a Refund of the second license I bought because it was done only to contact the Support.
However, if you can already help, that would be great!
Thank you in advance, Domenica
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Ok, we have absolutely no affiliation with WP Bakery, so we cannot assist with this.
You can reach them via https://support.wpbakery.com/
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Ok, thanks anyhow. Is it possible to remove or change the previous answer I gave?
There are sensitive contents I would like to remove (emails and orders numbers) -
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