Wrong Email on Account Setup; FIx?

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  standforthetruth · Member · Aug 3, 2017 at 6:40 pm

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  Hello – I was setting up a wp account for a client and used the wrong email. I then created the email, but the account validation email already bounced back.

  So, I can’t log into that account to change the email address, but I can’t get the validation email either.

  Is there a way to get the validation email resent? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  amandasjackson · Staff · Aug 3, 2017 at 6:53 pm

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  Hello there,

  I have tagged this thread with modlook for staff assistance. Please be patient and they will help you as soon as they can :)

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  timethief · Member · Aug 4, 2017 at 2:42 am

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  There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.

  The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time. A confirmation email will be sent to that address.

  For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  If you cannot locate an activation or confirmation email check your email client spam filter please and if you use Gmail or a or G Suite account see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you are not successful you can type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  standforthetruth · Member · Aug 4, 2017 at 3:36 am

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  Thanks for the answers! Looks like I’ll have to wait for the staff assistance, since as I understand it I’m basically locked out of the account with no way to get back in.

  Regards, David

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  gemmacevans · Member · Aug 4, 2017 at 8:52 am

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  Hi David,

  Can you confirm the username of the account you are having trouble with? If you let me know, I’ll have a look at the best way forward.

  Thanks!