wrong profile

  • Unknown's avatar
    kari280318 · Member ·

    This is the third time that a second profile has popped up and is not my ‘real’ profile. This profile does not have a domain and now I can’t find my profile connected with http://www.branchinggrace.com. Can you help me delete this profile permanently and find my ‘real’ profile so that this does not keep happening?

  • kokkieh · Staff ·

    Hi there,

    The kari280318 account you’re using to post here has existed for almost two years – you created this account with us in March 2018. Based on our logs you haven’t accessed this account for the past 11 months, and you’ve never created any sites with us using this account.

    If you want to delete this account you can do that from the account settings page at https://wordpress.com/me/account/

    Close Your Account

    The site, branchinggrace.com, belongs to a different WordPress.com username account. If you don’t remember the correct login details for that account, please follow our account recovery process to verify your ownership of that account. Once you’ve done that, we can help you regain access to the account.

    Recover Your Account

    We cannot do that ownership verification here in the public support forums.

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