Wrong refund ammount

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  maxvcode · Member · Jul 7, 2017 at 5:09 pm

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  Hello,
  I have purchased personal plan for 35.88$ but got only a refund of 22.88$.

  Why is that?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 7, 2017 at 8:51 pm

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  Hi there,

  The system did not refund you for the mapping subscription.

  I went ahead and processed the refund on my end.

  Please let me know if you have any questions.

  Thanks!

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  maxvcode · Member · Jul 10, 2017 at 9:24 pm

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  Thank you very much for the fast and kind response!
  I did cancel the subscription on the same day that I ordered it so right now I don’t see any charges from WordPress.

  If something will change I’ll contact you again.

  Have a great week,

  Max

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  gemmacevans · Member · Jul 11, 2017 at 9:40 am

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  Hi Max,

  You’re welcome, I’ll pass on your thanks :)

  In case you need it, there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Thanks!