Wrong Theme

• 

  abc123learningcenter · Member · Jun 12, 2014 at 1:13 pm

  • Copy link
  • Add topic to favorites

  I purchased the Bromley theme and was on that theme when I selected “buy this theme” but what shows on our account is the Twenty Twelve theme which is not what we purchased.
  How can we get this switched?? This is very time sensitive please advise.

  Tammy
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

• 

  shawnajroberts · Member · Jun 12, 2014 at 5:58 pm

  • Copy link

  Hi there!

  It doesn’t look like you purchased the Bromley theme. You can do that here:

  https://wordpress.com/themes/bromley

  Once you successfully purchase the theme, it will automatically be made active on your site.

  You can see all of your purchases through your dashboard at Store > My Upgrades.

  Let me know if I can help with anything else!

• 

  abc123learningcenter · Member · Jun 16, 2014 at 12:59 pm

  • Copy link

  Thanks, but I was charge $99 for something. I was sure I was purchasing the Bromely theme. Can you look at my purchase history and tell me what I did buy?

  Thanks for your help!

• 

  shawnajroberts · Member · Jun 16, 2014 at 6:09 pm

  • Copy link

  It looks like you purchased the WordPress.com Premium plan on June 10. The WordPress.com Premium plan includes the following upgrades:

  • – Domain Name & Mapping
  • – 10 GB Space Upgrade
  • – No Ads
  • – Custom Design
  • – VideoPress

  Does that clarify things? Did you want the Premium plan in addition to the Bromley theme?