Wrong Theme
-
First of all, sry about my bad english, i bought a wrong Theme, this theme is not for my domain, can i give that theme back and stay with the value as a credit to buy the right one? Thanks.
The blog I need help with is: (visible only to logged in users)
-
Hi there,
Sure thing! However, I can’t give you that credit while the Vagabond theme is still active on your site. Can you please switch to another theme temporarily?
You can do that from your My Blogs page, with the “Change Theme” link there. (You can choose any theme temporarily.)
Once you switch to a new theme, please let me know. I can then give you credit so you can buy the theme you want.
Please let me know if you have any questions about that. :)
-
Ok, ive done that, can i get the money back? not as credit on wordpress? and Thanks for the help.
Because i have a host and i need the ARCHIVES from the THEME and not to install direct from wordpress, it was a my fault but i didint know that, thanks agian i really want the money back =D!
-
Sure! I just refunded your theme purchase. (Please note it can sometimes take 1-2 weeks for a refund to appear on your credit card statement.)
If you have a different host, and don’t want to have your site hosted here on WordPress.com, you won’t need the WordPress.com Premium upgrade, either. Would you like to cancel that for a refund?
One option is to cancel WordPress.com Premium, including your domain name mundocoloridodaluh.com, for a full refund. Only do this if you don’t want to keep using that domain name. (There’s no guarantee you will be able to register the domain name again somewhere else after you cancel it here.)
Another option is to cancel WordPress.com Premium, but keep your domain name mundocoloridodaluh.com. In that case, I can refund $73 ($99 minus $26 for the domain registration and private registration). You will then be able to point the domain to your other host and use it with your site there.
If you have questions about that, please let me know. :)
-
Rachel, thank you so mutch, i would really appreciate if you could refound the premium but keep the domain (mundocoloridodaluh.com). Thanks again!!!! =D
-
Sure thing! I just cancelled and refunded your WordPress.com Premium plan, but I left the domain.
If you want to use the domain with another host, we have a guide for that here: Move Your Domain to Another Host
If you’d like any help with that process, just let me know. :)
- The topic ‘Wrong Theme’ is closed to new replies.
WordPress.com Forums 