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  serversupportstaff3550 · Member · Jun 19, 2021 at 1:41 pm

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  hello support ,
  I checked a few days ago, but still can’t multisite
  I tried to create a new multisite account but error and I tried to delete the site, There has been a critical error on this website.

  kindly watch this video :
  https://app.vmaker.com/record/7ABA98QawdnC1itG

  http://winnergal.roketweb.me/
  http://demo.roketweb.me.

  Wordpress login details

  I don’t have a site with WordPress.com yet

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  serversupportstaff3550 · Member · Jun 19, 2021 at 1:44 pm

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  Wordpress login details

  https://roketweb.me/wp-admin

  [redacted by staff]

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  serversupportstaff3550 · Member · Jun 19, 2021 at 1:45 pm

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  kindly expecting fast response

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  staff-mckluskey · Staff · Jun 19, 2021 at 3:34 pm

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  Hi there!

  I’m afraid we won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  I have removed the login details you posted – do not ever post your login details into a public forum. I recommend changing your password immediately.