Yeost plug in download file

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  jshelley2 · Member · Nov 19, 2021 at 11:57 am

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  I have used the Yoast SEO plug in for years. It no longer appears on my dashboard as a plug in. I tried to re-install and get a message: Installation failed: Destination folder already exists.

  Where is the destination folder or how to I reactivate the Yoast SEO plug in?

  Thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  aleone89 · Staff · Nov 19, 2021 at 1:19 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  jshelley2 · Member · Nov 19, 2021 at 1:57 pm

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  Yes. I confirm that http://www.woodstockwhisperer.info is the URL of my site.

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  aleone89 · Staff · Nov 19, 2021 at 3:04 pm

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  To see if the “Destination folder already exists.” you may need to gain access to the site via SFTP to see if they folder is there, and delete it.

  The SFTP details can be provided by the hosting provider. I hope this helps.