You are not authorized to view this page

  • Unknown's avatar
    aghadansp · Member ·

    When I try to access our domain I get this You are not authorized to view this page
    https://wordpress.com/domains/manage/
    And this is account im logged in to is the admin account we used sins 2012 we dont have any other login.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Are you speaking of the site, aghadans.com?

    You are not an admin on that site, nor are you the owner of the site. That site belongs to the account, manonm

    You own the domain, and at one point you were an admin, but another admin on the site set your account to the author role around five months ago. Author users on a site cannot manage domain upgrades.

    If you think this change in your user role was an error, please contact the site owner to restore your admin status. Otherwise the only other thing we can do is to move the domain to another site in your account where you are an admin.

  • kokkieh · Staff ·

    If you want us to move the domain to another site so you can manage it, please create a new free site in your account via https://wordpress.com/start/site/ before replying here to confirm.

  • The topic ‘You are not authorized to view this page’ is closed to new replies.