You Screwed Up My Login Information AGAIN
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Hi, I am now signed into some really old account with none of my admin privileges and I haven’t been able to sign into my dad joke.io site for weeks.
I cannot for the life of me get through to your customer service, even though I own two pages with you, and have been developing since 2018.
Please set up a call with me to fix this once and for all. It isn’t fair how hard you are making me work to get my own information back, repeatedly.
I am (email visible only to moderators and staff) and (email visible only to moderators and staff) as well as (email visible only to moderators and staff)
You really really really need to learn how to handle multiple websites better. Ever since I got a second website, it has been so difficult to even keep my information, or login.
Fix this now. I am so tired of it.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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As your site is selfhosted and isn’t connected to e a wordpress.com account for login, wordpress.com has nothing to do with your login problems.
You must solve this problem yourself by taking a look in the wordpress.org documentation – https://wordpress.org/documentation/ – or ask for help in their forums – https://wordpress.org/support/forums/
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This didn’t help at all. I’m still in tears every time I try to log into my website. It looks like you have almost no record of anything I’ve done in the past few months, even though I linked the website to my WordPress admin page. I’ve looked over the documentation for weeks, and cannot find anything helpful. This is really ridiculous. I’ve no idea where to go and why my saved passwords don’t work. I’ve no idea who to turn to as you won’t take responsibility. I’m absolutely stumped and have no support from a company I’ve been paying for years. This really hurts and I don’t know what to do. I’m crying while I type this, because the experience has been so brutal.
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The URL with my login, https://dadjoke.io/wp-login.php, clearly shows it is a WordPress login. You are the ones who recommended to host with Bluehost. This whole this is a total mess.
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Welp I didn’t want the webpage to be public there, but it didn’t give me the option to hide it. Fantastic.
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WordPress;com is in no way involved to your login problem. So my answer still stands. Read it again and follow my advice. The login you are talking about is not a wordpress.com login but is a local login to a self-hosted wordpress.org site.
If you don’t want a website to be public, why did you put it on the internet without any protection of restriction in the first place? The login link to a wordpress.org site is well-known, that’s why it’s very important to have a strong password and even to activate 2 step authentication.
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