Your site is experiencing a technical issue

  • Unknown's avatar
    sonnyconteh · Member ·

    Hi, I received an email today about an issue being experienced on our site that simply reads as below:

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 648 of the file /customers/9/c/1/salemeurope.org/httpd.www/wp-content/plugins/js_composer/include/classes/editors/class-vc-frontend-editor.php. Error message: Unparenthesized `a ? b : c ? d : e` is not supported. Use either `(a ? b : c) ? d : e` or `a ? b : (c ? d : e)`

    What does this mean, and how can I gain access back onto my site to resolve this issue?

    Sonny

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • staff-doublebassd · Staff ·

    Hi there,

    What is the address of the site you are referring to? i’m seeing a site connected to the account you are contacting us from.

    Please note that we only provide support for WordPress.com hosted sites in these forums. If your site is using the open-source WordPress.org software, we won’t be able to provide direct assistance because we do not have direct access to any site hosted outside of WordPress.com. You’ll want to seek assistance in the dotorg forums:

    https://wordpress.org/support/forums/

    Hope this helps!

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