Zoom link clicks no longer tracked by Jetpack

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  abuckler · Member · May 5, 2020 at 2:03 pm

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  For the last few weeks, I’ve been able to see the clicks of Zoom links on my site. In the last day or two, not only are current Zoom link clicks not being tracked, but previous days that had Zoom link clicks no longer have those clicks. This issue only affects my Zoom links. Why did this happen? Does anyone else have this issue?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · May 5, 2020 at 9:21 pm

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  Hi — can you confirm the site is betagesmer.com ? If I go to https://jetpack.com/debug, I can’t find that site there.

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  abuckler · Member · May 7, 2020 at 11:02 am

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  It’s not for that domain. Not sure why that was used. The site is billydalwinpreschool.com. I plugged the domain into the URL you provided, and it said that everything is fine.

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  fstat · Staff · May 7, 2020 at 12:21 pm

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  Hi there,

  I took a look at your stats for last month and I wasn’t able to find any Zoom links. Can you please share a post or page where you shared a Zoom link so I can have a look?

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  abuckler · Member · May 7, 2020 at 12:44 pm

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  They’re all password protected pages. I’m not sure how the stats engine works, but if you have a link on a page then remove it when you update the page, will the clicks for that removed link still exist?

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  staff-zinnia · Staff · May 7, 2020 at 7:16 pm

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  I am not sure, to be honest. Can you provide a link to one of the pages as fstat requested?