paulinepp
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Sep 1, 2016 (10 years) |
8 years | 3 | 3 |
- Forum role
- Member
- Member since
Sep 1, 2016 (10 years)
- Last activity
- 8 years
- Topics created
- 3
- Replies created
- 3
Bio
I have worked in the software industry for over twenty years as a Customer Service rep, as a Technical Support rep, as a CSR Lead/Manager, as a Business Analyst, and, as a Communications Manager. In those roles, I have been able to incorporate my love of writing. Whether I was writing technical documentation, How To Documents, emailed notices, release notes, or customer service reviews, writing coherently and concisely was key. My professional background coupled with my creative writing experience: have an e-book and a soft covered Children's book published, give me a skill set well suited to satisfy information needs in many disciplines.