rodbutcherblog
| Forum role | Member since | Last activity | Topics created | Replies created |
|---|---|---|---|---|
| Member | Aug 8, 2012 (14 years) |
- | 1 | 2 |
- Forum role
- Member
- Member since
Aug 8, 2012 (14 years)
- Last activity
- -
- Topics created
- 1
- Replies created
- 2
Bio
Phew! 25 years in financial services, spanning marketing, R&D, product development, big change, internet start ups, corporate strategy and of course, customer experience. Mad about customer journey mapping, and an accredited Net Promoter score associate. I blogged for my previous employer, with a round up of good and challenging customer experience stuff from the outside world, so I'm just carrying on the tradition. I sort and sift so you don't have to. Oh, and I have more questions than answers, so please talk to me and share too.