Guides/Manage your account/Account security/Set up account recovery email and SMS

Set up account recovery email and SMS

Last reviewed on October 7, 2025

Keep your account safe by adding a backup email address and phone number. If you ever have problems accessing your account, WordPress.com will use what you enter here to verify your identity. In this guide, you will learn how to set up a recovery email and SMS (text message) number.

Set up recovery email and SMS

To add a recovery email and SMS number to your account, take the following steps:

  1. Log into WordPress.com and hover over your profile icon in the top-right of your dashboard.
  2. Click the “My WordPress.com Account” button to visit your account profile.
  3. On the left side, select the Security menu option.
The "Security" menu option in My Profile highlighted.
  1. Click “Recovery Email” or “Recovery SMS Number” (they will both direct you to the same place.)
  2. In the Recovery email address section, add an alternate email address and click the “Save Email” button.
    • You will receive an email with a link to click to verify your access to the email address.
  3. In the Recovery SMS number section, select your country code from the drop down, enter your alternate phone number, and click the “Save Number” button.
    • You will receive a text message with a code to enter into your WordPress.com account to verify the phone number.
The account recovery email and SMS fields.

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