Manage your purchases

Manage your WordPress.com subscriptions from your account profile: view active plans, change payment methods, turn off auto-renewal, or cancel and refund a purchase. This guide shows where to find each option and links to detailed instructions for every task.

In this video, you’ll learn how to manage purchases and billing on WordPress.com. It covers viewing your billing history, updating payment methods, managing renewals, and upgrading your plan. You’ll also learn how to cancel a purchase and review what happens to your site afterward.

To view all the purchases you have made on WordPress.com, take the following steps:

1. Hover over your name at the top right corner of any screen while logged into WordPress.com.
2. Select the “My WordPress.com account” button:

3. On the side, select the Billing menu option:

4. Choose from the following options:
   • Click the “Active Upgrades” option to view a list of all your current subscriptions on WordPress.com. This will include plans, domains, email, add-ons, and any other purchases you have made with us.
   • Click Billing history to view past purchases.
   • Click Monetize subscriptions to view recurring payments (like memberships, newsletters, and donations you’ve subscribed to on other sites.
   • Click Payment methods to manage your forms of payment.
   • Click Tax details to configure tax information (VAT/GST/CT) to be included on your receipts.

Use the following guides to learn how to further manage the purchases on your account.

Cancel a subscription to stop auto-renewal, or request a refund if you cancel within the eligible window. WordPress.com refunds annual plans within 14 days of purchase or renewal, and monthly plans within 7 days. Use these guides for the full process:

• Cancel or remove a subscription
• Cancel and refund a domain
• Refund a purchase

Upgrade to add features at any time, or downgrade at renewal. Upgrades include prorated credit for the unused time on your current plan:

• Upgrade your plan
• Downgrade your plan

Update your payment method, view receipts, change how often you’re billed, or turn auto-renewal on or off:

• Turn automatic renewal on or off
• View your receipts and purchase history
• Payment methods on WordPress.com
• Change your payment frequency

If you’re managing something not covered above, these guides may help:

• Manage your domain
• Recover access to your account
• Get help with a charge you don’t recognize
• Transfer a site (and its purchases) to another WordPress.com account
• Transfer a domain to another WordPress.com account
• Contact support to transfer a standalone subscription