Cancel a subscription

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  septemberart · Member · Jan 9, 2025 at 8:38 pm

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  Instructions for canceling a subscription lead me in a loop. I need to know how to cancel without going around in circles,.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-eleanor · Staff · Jan 9, 2025 at 8:55 pm

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  Hi there,
  
  Could you share which type of subscription you need to cancel? Do you mean a domain or hosting plan? Or do you want to close your WordPress.com user account?
  
  Once we have more details we can provide the next best steps. In the mean time, you can review these guides to see if they have the information you need:
  – Cancel & Refund a Domain
  – Cancel a Purchase
  – Close Your Account

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  septemberart · Member · Jan 9, 2025 at 9:02 pm

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  I want to cancel my hosting plan, but keep my domain name, which is at GoDaddy.

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  staff-eleanor · Staff · Jan 9, 2025 at 9:09 pm

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  Are you asking about the site septemberart.me? If so, that site is not associated with WordPress.com. There is no hosting plan on your WordPress.com to cancel. You will need to contact GoDaddy directly if you want to cancel hosting there. I hope this helps point you in the right direction.