Cancel account
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I would like to remove my credit card and services from my WordPress account please. And I would also like the payment to be reversed. I do not use this service and have been trying to disconnect it for some time now.
That goes for every account i have with you. (email visible only to moderators and staff) and (email visible only to moderators and staff)Thank you
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I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.
If you do not have access to that second account, here are a few options:
Account recovery overview – https://wordpress.com/support/account-recovery/
Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
Account recovery form – https://wordpress.com/wp-login.php?action=recoveryFinally, even if you do not have access to the correct account, if you have your payment information you can use our “Why was I charged?” tool. It was built for situations such as this:
Let us know if anything is unclear or you have any further questions.
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Once you have logged into the correct account, here are the instructions for canceling upgrades:
https://wordpress.com/support/manage-purchases/#removing-purchases
And then you can use these instructions to close your WordPress.com user account if you wish:
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